CalAIM Initiative - Community Supports (CS)

California’s CalAIM initiative — California Advancing and Innovating Medi-Cal — transformed how Medi-Cal delivers care to vulnerable populations. At the heart of this transformation are Community Supports: a set of 15 services that Medi-Cal managed care plans can now fund for eligible members. 

For non-profit organizations, Community Supports represent a historic opportunity. Services your organization may already be delivering — transitional housing, short-term post-hospitalization housing, sobering centers, and more — can now be reimbursed through Medi-Cal, creating a sustainable, recurring revenue stream. 

Community Supports are available to Medi-Cal members with complex needs. The organizations that can deliver and bill for these services include:

• Shelters and missions providing transitional or permanent housing support 

• Veteran service organizations supporting formerly homeless or at-risk veterans 

• Addiction and recovery providers offering sobering, recovery, or housing services 

• Healthcare providers delivering care coordination or post-hospitalization support

If your organization serves Medi-Cal-eligible individuals in any of these categories, you may qualify to become a Community Supports provider. 

California’s Department of Health Care Services (DHCS) has approved 15 Community Supports services, including: 

• Transitional rent and housing deposits 

• Housing navigation and tenancy support 

• Recuperative care (medical respite) 

• Sobering centers 

• Short-term post-hospitalization housing 

• Personal care and homemaker services 

• Respite services for caregivers 

• Day habilitation programs 

• Environmental accessibility adaptations 

Not every managed care plan offers all 15 services. MedTek First helps you identify which services align with your organization’s existing capabilities and which plans in your region are actively contracting. 

Becoming a CalAIM Community Supports provider involves navigating managed care contracts, DHCS compliance requirements, billing infrastructure, and ongoing reporting. Most non-profits don’t have the internal capacity to manage this alone — and that’s exactly where MedTek First comes in. We provide end-to-end support across the full provider journey: 

1. Eligibility Assessment — We evaluate your organization’s current services, population served, and geographic footprint to identify the right Community Supports pathway.  
2. Managed Care Plan Contracting — We guide you through the contracting process with Medi-Cal managed care plans operating in your region.  
3. Compliance Setup — We build the documentation, policies, and workflows needed to meet DHCS requirements. 
4. Billing & Revenue Activation — We ensure your organization is set up to bill correctly and receive reimbursement without delays. 
5. Ongoing Compliance Support — CalAIM requirements evolve. We keep your organization current so you never risk losing your provider status. 

MedTek First has guided organizations including Redwood Gospel Mission, Good News Rescue Mission, Our Heroes Dreams, and Renewed Life Medical Group through the CalAIM provider journey. Our partners have unlocked sustainable Medi-Cal funding streams that allow them to serve more people — without relying solely on grants or donations. 

The window to establish your organization as a CalAIM provider is open now. Non-profits that move early build stronger managed care relationships and gain a competitive advantage in their region. Contact us today to schedule a free eligibility consultation. We’ll assess your organization’s readiness and outline a clear path to reimbursement.